Chat Notifications

Chat Notifications

Chat Notifications display incoming direct messages from other attendees, enabling real-time networking and keeping the attendee up-to-date and social. When attendees have a new chat message, Sidekick will alert them with a notification and prompts for how to respond, such as “View Contacts,” “View Messages,” or “Find More People.”

Creating your Chat Notifications

A Feed Item Name is the name of the feed item as it appears in Amego Admin and identifies which recommendation type you're configuring. It will already be determined based on the selected recommended feed item, and it cannot be edited. 

Your Sidekick Text is the message attendees see in their feed, and it can be personalized. Write it the way you'd want Sidekick to say it out loud: short, clear, and specific to what the attendee is about to see.

Once you have determined your text, you will determine the actions attached to your feed item. For more information on Actions, please consult Actions Article.

Next, choose your audience. For more information on Audience groups, please consult Audience Groups.

Chat Notifications are scheduled to be automatic. They are prompted whenever an attendee sends a message to another attendee. For more information on timing, please consult Scheduling.